Fix for N-Central Take Control issue on February 3, 2025. Adds "LogLevel=8" to BASupSrvc.ini and restarts Take Control services. I found all of our installations had the file located in the first $FileName variable. Uncomment the line that corresponds to the correct location for the .ini.

take-control-fix.ps1

$FileName = "C:\ProgramData\GetSupportService\BASupSrvc.ini"
#$FileName = "C:\ProgramData\GetSupportService_N-central\BASupSrvc.ini"
#$FileName = "C:\ProgramData\GetSupportService_LOGICnow\BASupSrvc.ini"

$Pattern = "[Main]"  
$FileOriginal = Get-Content $FileName

[String[]] $FileModified = @() 
Foreach ($Line in $FileOriginal)
{   
    $FileModified += $Line
    if ( $Line.Trim() -eq $Pattern ) 
    {
        #Add Lines after the selected pattern 
        $FileModified += "LogLevel=8"
        
    } 
}
Set-Content $fileName $FileModified

Restart-Service -Name BASupportExpressStandaloneService_N_Central
Restart-Service -Name BASupportExpressSrvcUpdater_N_Central