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### Keybase proof | |
I hereby claim: | |
* I am jandreaucodes on github. | |
* I am mikejandreau (https://keybase.io/mikejandreau) on keybase. | |
* I have a public key ASD-l8mt0to66AjrTpHgwqIyqBu2BI4NHabcRIFBQQiaQwo | |
To claim this, I am signing this object: |
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{{customer.email}} |
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{% if email.has_customer_feedback? %} | |
<hr /> | |
<div id="section-customer-feedback" style="background-color:#fafafa; border:0; padding:2px;"> | |
<div id="customer-feedback-question">{{email.customer_feedback.question}}</div> | |
{% if email.customer_feedback.yes_no_rating? %} | |
<span class="customer-feedback-rating"> | |
<a href="{{email.customer_feedback.rating0_link}}"><img style="vertical-align:middle;" src="{{email.customer_feedback.rating0_yes_no_img}}" alt="{{system.snippets.customer_feedback_poor}}" title="{{system.snippets.customer_feedback_poor}}"></a> | |
</span> | |
<span style="margin: 0 10px 0 10px;">|</span> | |
<span class="customer-feedback-rating"> |
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{"channel": "#general", "username": "CSAT Bot", "text": "", "icon_emoji": ":thumbsdown:", | |
"attachments": [ | |
{ | |
"fallback": "{{customer.first_name}} {{customer.last_name}} ({{customer.company}}) gave {{case.user.name}} a bad rating", | |
"pretext": "Room for improvement {{case.user.name}}!", | |
"title": "{{customer.first_name}} {{customer.last_name}} ({{customer.company}}) gave {{case.user.name}} a sad face", | |
"text": "Subject: {{case.subject}}\nCase <{{case.direct_url}}|{{case.id}}>", | |
"color": "#7CD197", | |
"mrkdwn_in": ["text", "pretext", "fields"] | |
} |
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{"channel": "#general", "username": "CSAT Bot", "text": "", "icon_emoji": ":thumbsup:", | |
"attachments": [ | |
{ | |
"fallback": "{{customer.first_name}} {{customer.last_name}} ({{customer.company}}) gave {{case.user.name}} a happy rating", | |
"pretext": "Great job {{case.user.name}}!", | |
"title": "{{customer.first_name}} {{customer.last_name}} ({{customer.company}}) gave {{case.user.name}} a smiley face", | |
"text": "Subject: {{case.subject}}\nCase <{{case.direct_url}}|{{case.id}}>", | |
"color": "#7CD197", | |
"mrkdwn_in": ["text", "pretext", "fields"] | |
} |
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<div class="priority-container"> | |
<select class="default xl form-control" name="ticket[priority]" id="ticket_priority"> | |
<option value="1">1</option> | |
<option value="2">2</option> | |
<option value="3">3</option> | |
<option value="4">4</option> | |
<option value="5">5</option> | |
<option value="6">6</option> | |
<option value="7">7</option> | |
<option value="8">8</option> |
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{% if page == 'email_new' %} | |
<style> | |
#support-side {display: none !important} | |
#support-main {width: 100% !important} | |
</style> | |
{%endif%} |
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{%raw%} My Liquid code goes here, ie; {{customer.first_name}} {{customer.last_name}} {%endraw%} |
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{% if site.myportal_enabled %} | |
<a href='{{ desk.system.links.myportal }}'>{{system.snippets.my_cases}}</a> | |
{% endif %} |
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{{customer.email}} |
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