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The following scenarios must work with verb dial | |
1. Agent's call is sent to ingress application. Call is transfer to another Agent ✔️ | |
2. Agent's call is sent to ingress application. Call is then transfer to landline number via SP | |
The call gets transfer if the From header is setup correctly (using endpoint/from_domain: ...) but call setup is not | |
completed due to NAT issues | |
3. Call is received by ingress application and then transfer to softphone | |
The transfer is made but with signaling and media issues) | |
4. Call is received by ingress application and then transfer to a anotherlandline number via SP | |
Relevant configuration that works at least for scenario (1) on a local test enviroment | |
Router => registrarIntf: External; recordRoute: false | |
Asterisk => outbound_proxy: sip:192.168.1.37:5060;lr (public ip) | |
comment local net so Asterisk is expose to the public net | |
external media and signaling are set | |
dial string as follows: PSJIP/routr/sip:[email protected] |
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