Antiviruses False-Positives Report Emails

av-vendors-contact.md

Engine	Contact
360	[email protected]
Abusix	[email protected], https://lookup.abusix.com/
Acronis	[email protected]
ADMINUSLabs	[email protected], [email protected], [email protected]
AegisLab	[email protected]
Ahnlab	[email protected], [email protected]
AILabs (Monitorapp)	[email protected]
Alibaba	[email protected]
AliCloud	[email protected]
AlienVault	[email protected]
AlphaMountain	[email protected]
AlphaSOC	[email protected]
Alyac (Estsoft)	[email protected]
Antivir (Avira)	https://www.avira.com/en/analysis/submit-url
Antiy	[email protected]
Arcabit	[email protected]
ArcSight Threat Intelligence	[email protected]
AutoShun	[email protected]
Avast	[email protected]
AVG	http://www.avg.com/submit-sample http://www.avg.com/us-en/whitelist
Baidu	[email protected], [email protected]
BitDefender	[email protected]
BforeAi	https://bfore.ai/support
Bkav	[email protected], [email protected]
Certego	https://www.certego.net/en/contatti/
Chong Lua Dao	[email protected]
CINS Army (Sentinel IPS)	http://cinsscore.com/#contact
ClamAV	http://www.clamav.net/reports/fp
Clean-MX	[email protected]
Cluster25	[email protected]
CMC	[email protected]
CRDF	https://threatcenter.crdf.fr/false_positive.html
Criminal IP (AI Spera)	[email protected]
CrowdStrike	[email protected]
CSIS Security Group.	[email protected]
CyanSecurity	[email protected]
Cybereason	[email protected]
Cyble	[email protected]
Cylance	[email protected]
Cynet	[email protected]
CyRadar	[email protected]
Deep Instinct	[email protected]
DNS8	[email protected]
DrWeb	[email protected]
eGambit (Tehtris)	https://tehtris.com/egambit_fp.php [email protected]
Elastic	Elastic False Positive Submission Form , https://discuss.elastic.co/t/submitting-false-positives/232322
Emsisoft	[email protected] or [email protected] (false positives) https://www.emsisoft.com/en/support/contact/
Ermes	[email protected]
ESET	https://support.eset.com/kb141/?page=content&id=SOLN141
FireEye	[email protected]
F-Prot	[email protected]
F-Secure/WithSecure	[email protected], [email protected]
Forcepoint ThreatSeeker	[email protected]
Fortinet	https://www.fortiguard.com/faq/classificationdispute http://www.fortinet.com/support/contact_support.html
GData	https://www.gdata.de/help/en/general/GeneralInformation/submitFileAppURL/
Google (File Scanner)	[email protected]
Google Safe Browsing (URL/Netloc Scanner)	https://safebrowsing.google.com/safebrowsing/report_error/?hl=en
GreenSnow	https://greensnow.co/contact
Gridinsoft	[email protected]
Hacksoft	[email protected]
Hauri	[email protected]
Heimdal	[email protected]
Hunt.io Intelligence	[email protected]
Huorong	[email protected]
Hoplite Industries	[email protected]
Ikarus	[email protected]
IPsum	https://github.com/stamparm/ipsum
Jiangmin	[email protected], [email protected]
K7	[email protected], [email protected]
Kaspersky	[email protected]
Kingsoft	[email protected]
Lionic	https://www.lionic.com/reportfp/ [email protected]
Lumu	[email protected]
Malbeacon	[email protected]
Malwarebytes	https://forums.malwarebytes.com/forum/122-false-positives/
Malwares.com (Saint Security)	[email protected]
MalwareURL	[email protected]
CTX (SaintSecurity)	[email protected]
MaxSecure	[email protected]
McAfee	https://www.mcafee.com/support/s/article/000001921?language=en_US, [email protected]
Microsoft	https://www.microsoft.com/en-us/wdsi/filesubmission
Microworld	[email protected]
NANO	http://www.nanoav.ru/index.php?option=com_content&view=article&id=15&Itemid=83&lang=en [email protected]
Netcraft	https://report.netcraft.com/report/mistake
Inca (previous nProtect)	[email protected]
Palo Alto	https://live.paloaltonetworks.com/t5/virustotal/bd-p/VirusTotal_Discussions [email protected]
Panda	[email protected], [email protected]
Phishing Database	https://github.com/Phishing-Database/Phishing.Database#reporting-issues
PhishLabs	[email protected]
Prebytes	https://www.support.prebytes.com/helpcenter/removals/
Qihoo360	[email protected]
QuickHeal	[email protected]
Quttera	[email protected]
Rising	[email protected]
SafeToOpen	[email protected]
Sansec eComscan	[email protected]
Sangfor	[email protected]
Scumware.org	https://www.scumware.org/removals.php
SecureAge	https://www.secureaplus.com/features/antivirus/report-false-positive/
Seclookup	[email protected]
Segasec	[email protected]
Sentinel One	[email protected]
SkyHigh	[email protected], [email protected]
SOCRadar	[email protected]
Sophos	https://support.sophos.com/ [email protected]
Spamhaus	https://www.spamhaus.org/dbl/removal/form/
Sucuri	[email protected]
Symantec	https://symsubmit.symantec.com/submit/false_positive https://knowledge.broadcom.com/external/article/173729/how-to-submit-false-positives-on-content.html
Tencent	[email protected]
TheHacker	[email protected] , [email protected]
Trapmine	[email protected]
Trellix	[email protected]
TrendMicro	https://www.trendmicro.com/en_us/about/legal/detection-reevaluation.html, [email protected], [email protected]
Trustwave	https://support.trustwave.com/virustotal-detection-review/
Trustlook	[email protected]
Underworld	[email protected]
URLQuery	[email protected]
Varist	[email protected] , [email protected]
VBA32	[email protected]
Viettel Threat Intelligence	[email protected]
Vipre	[email protected]
VirIT	[email protected]
VirusDie	[email protected]
Webroot	https://www.webroot.com/us/en/business/support/vendor-dispute-contact-us
WithSecure/F-Secure	[email protected], [email protected]
Xcitium Verdict Cloud (Comodo)	[email protected]
Yomi	[email protected]
Yandex	[email protected]
Yandex Safebrowsing	[email protected]
Zillya	[email protected]
ZoneAlarm	[email protected]
Zoner	[email protected]

The reporting address shown above for Skyhigh ([email protected]) seems non-functional. (For weeks it reported "disk full"; now it bounces with new detail provided.). Also non-functional: [email protected]

Is anyone aware of an alternative address or channel for false-positive reports for this vendor?

@mblumberg Try [email protected], looks like it's working

High regards,

Seclookup : https://seclookup.freshdesk.com/support/tickets/new

Ariva: https://www.avira.com/en/analysis/submit?utm_source=CS&utm_medium=KB