Fixing Razer Game Manager logoff crashes on Windows 11 24H2 shutdown

Fix-Razer.ps1

# Fix-Razer.ps1  – grace first, force only if needed
$displayName = 'Razer Game Manager Service 3'
$exeName     = 'GameManagerService3'

# --- 1  try a normal Stop-Service (graceful) -------------------------------
try {
    $svc = Get-Service -DisplayName $displayName -ErrorAction Stop
    if ($svc.Status -ne 'Stopped') {
        Write-Verbose "Sending SERVICE_CONTROL_STOP to $displayName"
        Stop-Service -Name $svc.Name -ErrorAction Stop -WarningAction SilentlyContinue
        $svc.WaitForStatus('Stopped','00:00:05')   # wait up to 5 s
    }
} catch {
    Write-Verbose "Graceful stop failed or timed-out: $_"
}

# --- 2  ensure the exe is really gone --------------------------------------
Get-Process -Name $exeName -ErrorAction SilentlyContinue |
    Stop-Process -Force -ErrorAction SilentlyContinue

# Fixing Razer Game Manager crashes on Windows 11 24H2 shutdown  
### …with one PowerShell shutdown script

---

## ⚠️ The problem

**Process:** `GameManagerService3.exe` (Razer Game Manager Service 3)  
**OS:** Windows 11 24H2 (OS Build 26100.3775)  
**Symptom:** Every shut-down logs  
  `Application Error 1000 | KERNELBASE.dll | 0xe0434352`  
  in Event Viewer / Reliability Monitor.

---

## 🎯 The goal  

Stop the service **gracefully** during Windows shutdown and
kill it only if it ignores the STOP request—no crashes, no 7034 warnings.

---

## 🛠️ The one-file script

Save as  

C:\Windows\System32\GroupPolicy\Machine\Scripts\Shutdown\Fix-Razer.ps1

```powershell
# Fix-Razer.ps1 — grace first, force if needed
$svcName = 'Razer Game Manager Service 3'
$exe     = 'GameManagerService3'

try {
    $svc = Get-Service -DisplayName $svcName -ErrorAction Stop
    if ($svc.Status -ne 'Stopped') {
        Stop-Service -Name $svc.Name -ErrorAction SilentlyContinue
        $svc.WaitForStatus('Stopped', '00:00:05')   # ⬅ 5-s grace window
    }
} catch {}

Get-Process -Name $exe -ErrorAction SilentlyContinue |
    Stop-Process -Force -ErrorAction SilentlyContinue

---

📑 Wire it into shutdown (Local GPO)

1. gpedit.msc
2. Computer Config → Windows Settings → Scripts (Startup/Shutdown)
3. Shutdown ▶ PowerShell Scripts tab ▶ Add…
   select Fix-Razer.ps1 (folder opens automatically).
4. Leave Parameters blank, click OK.
5. Disable Fast Startup (so shutdown scripts always run):

   powercfg -h off

---

✅ What happens on shutdown

1. Windows logs Event 6006 (Event Log service stopping).
2. Fix-Razer.ps1 runs first.
3. Sends Stop-Service and waits 5 s.
4. If the service won’t comply, Stop-Process -Force kills GameManagerService3.exe.
5. Result: no Application Error 1000 and no 7034 “terminated unexpectedly”.

---

🔎 Verifying

• Event Viewer → GroupPolicy/Operational → ID 4098
  shows Completed successfully (0x0).
• Event Viewer → Application has no new KERNELBASE crash.
• Reliability Monitor: red “X” for the service stops appearing.

---

📝 Notes

• Works on Synapse 4 (yes its still a problem!).
• Increase or decrease the WaitForStatus timeout if you want a longer or shorter grace period.
• Keep Fast Startup disabled; hybrid shutdown skips GPO shutdown scripts.

Happy (clean) shutdowns! 🚀

Thanks for sharing this write-up. I took the notes in your comments and added them into a README.md that I made part of the gist. That way if someone clones or forks it, they get your notes along with the script. (Comments don't travel with gists).

thanks bro - hope your crashes are solved!

thanks, man